Active Incident

Updated a few seconds ago

Locations

Service Degradation affecting HTTP Small, HTTP Large and ADN platforms in Medellin, Colombia (MDE POP)Mitigated Impact

Incident Status

Mitigated Impact

Components

HTTP Large, Application Delivery Network, HTTP Small

Locations

Medellin, Colombia


November 27, 2021 6:37AM UTC
[Identified] Edgecast Engineers have mitigated the service degradation affecting HTTP Small, HTTP Large and ADN platforms in the Medellin region (MDE POP). Traffic has been shifted to surrounding PoPs. Customers should experience improved performance.

HTTP Large

Mitigated Impact

Application Delivery Network

Mitigated Impact

The Video Streaming Service

Normal Performance

CDN Storage

Normal Performance

Transact Storage

Normal Performance

Transact Commerce Acceleration Network

Normal Performance

Route (DNS)

Normal Performance

CDN Control Center

Normal Performance

Customer Support Ticketing System

Normal Performance

Logs & Reporting

Normal Performance

HTTP Small

Mitigated Impact

Purge

Normal Performance

CDN Control Center API

Normal Performance

Live Dynamic Cloud Packaging

Normal Performance

Transact CDN Control Center

Normal Performance

Transact CDN Control Center API

Normal Performance

Configuration Propagation

Normal Performance

Transact Purge

Normal Performance

Customer Support Phone Lines

Normal Performance

Video Streaming Service Features and APIs

Normal Performance

Real-Time Stats

Normal Performance

Load to Edge

Normal Performance

SFTP & RSYNC

Normal Performance

VoD Dynamic Cloud Packaging

Normal Performance

Real Time Log Delivery

Normal Performance

Route (DNS) Configuration Propogation

Normal Performance

Transact SFTP & RSYNC

Normal Performance

Web Application Firewall

Normal Performance

CDN Global

Normal Performance

SNC

Normal Performance

Customer Staging

Normal Performance

Transact Customer Staging

Normal Performance

History (Last 2 days)

Service Degradation affecting HTTP Large and ADN in the Buenos Aires, Argentina region (BUE PoP)Mitigated Impact

Incident Status

Mitigated Impact


Components

HTTP Large, Application Delivery Network


Locations

Buenos Aires, Argentina



November 26, 2021 8:43PM UTC
[Monitoring] Edgecast Engineers have mitigated the service degradation for HTTP Large and ADN in the Buenos Aires, Argentina region (BUE PoP). Traffic has been shifted to surrounding PoPs. Customers should experience improved performance.

November 27, 2021 5:17AM UTC
[Resolved] Edgecast Engineers have resolved the service degradation affecting HTTP Large and ADN platforms in the Buenos Aires, Argentina region (BUE PoP). Performance in the region has returned back to normal.
Service Degradation affecting HTTP Large platform in the Kaohsiung, Taiwan region (KHH POP)Mitigated Impact

Incident Status

Mitigated Impact


Components

HTTP Large


Locations

Kaohsiung, Taiwan



November 26, 2021 1:14AM UTC
[Monitoring] Edgecast Engineers have mitigated the possible service degradation that’s affecting HTTP Large in the Kaohsiung, Taiwan region (KHH POP). Traffic has been shifted to surrounding POPs. Our customers should experience improved performance.

November 26, 2021 5:27AM UTC
[Resolved] Edgecast Engineers have resolved the service degradation that was affecting HTTP Large platforms in the Kaohsiung, Taiwan region (KHH POP). The performance in the region has returned back to normal.
Service Degradation affecting HTTP Small, HTTP Large and ADN in Oman (OMM PoP)Possible Service Degradation

Incident Status

Possible Service Degradation


Components

HTTP Large, Application Delivery Network, HTTP Small


Locations

Oman



November 25, 2021 10:01AM UTC
[Identified] Edgecast Engineers have mitigated the service degradation for HTTP Small, HTTP large, and ADN in Oman (OMM PoP). Traffic has been shifted to surrounding PoPs. Customers should experience improved performance.

November 25, 2021 10:31AM UTC
[Monitoring] Edgecast Engineers have mitigated the service degradation for HTTP Small, HTTP large, and ADN in Oman (OMM PoP). Traffic has been shifted to surrounding PoPs. Customers should experience improved performance.

November 26, 2021 1:37AM UTC
[Resolved] Edgecast Engineers have resolved the service degradation for HTTP Small, HTTP large, and ADN in Oman (OMM PoP). Customers should experience normal performance.