Planned Maintenance In Progress

Updated a few seconds ago

Locations

Incident Status

Possible Service Degradation

Components

HTTP Large, HTTP Small

Locations

Qatar, Qatar



May 20, 2022 2:32PM UTC
[Identified] Edgecast Engineers have detected a possible service degradation in the Qatar, Europe region affecting HTTP Large and HTTP Small platforms (QAT POP), traffic has been shifted to surrounding POPs. Customers should experience improved performance.

Incident Status

Mitigated Impact

Components

CDN Control Center

Locations

Global



May 17, 2022 2:50PM UTC
[Investigating] Edgecast Engineers have detected a possible issue impacting the MCC Portal (my.edgecast.com). Customers may experience issues accessing the MCC portal.

May 17, 2022 3:31PM UTC
[Investigating] Edgecast Engineers have determined that this event impacts only the MCC portal (my.edgecast.com) access. There is no impact on Production traffic, PCC/WCC or API services at this time.

May 17, 2022 4:28PM UTC
[Monitoring] Edgecast Engineers have mitigated a possible issue impacting the MCC Portal (my.edgecast.com). Customers should experience normal performance accessing the MCC portal.

Incident Status

Mitigated Impact

Components

HTTP Large, Application Delivery Network, HTTP Small

Locations

Medellin, Colombia



May 9, 2022 8:30PM UTC
[Identified] Edgecast Engineers have identified an issue causing degraded service affecting the HTTP Large, HTTP Small, and ADN platforms in Medellin, Colombia (MDE). The impact has been mitigated by re-routing traffic to other pops in the area. Customers should experience improved performance in the region.

Description

The Edgecast CDN team will be performing hardware upgrades on the Transact customer POP. During this maintenance window, the staging POP will be offline.

Components

HTTP Large, Transact Customer Staging

Locations

Amsterdam, Netherlands, Global

Schedule

May 2, 2022 12:00AM - May 28, 2022 12:00AM UTC



May 2, 2022 12:00AM UTC
[Update] Scheduled maintenance is starting.

HTTP Large

Mitigated Impact

Application Delivery Network

Mitigated Impact

The Video Streaming Service

Normal Performance

CDN Storage

Normal Performance

Transact Storage

Normal Performance

Transact Commerce Acceleration Network

Normal Performance

Route (DNS)

Normal Performance

CDN Control Center

Mitigated Impact

Customer Support Ticketing System

Normal Performance

Logs & Reporting

Normal Performance

HTTP Small

Mitigated Impact

Purge

Normal Performance

CDN Control Center API

Normal Performance

Live Dynamic Cloud Packaging

Normal Performance

Transact CDN Control Center

Normal Performance

Transact CDN Control Center API

Normal Performance

Configuration Propagation

Normal Performance

Transact Purge

Normal Performance

Customer Support Phone Lines

Normal Performance

Video Streaming Service Features and APIs

Normal Performance

Real-Time Stats

Normal Performance

Load to Edge

Normal Performance

SFTP & RSYNC

Normal Performance

VoD Dynamic Cloud Packaging

Normal Performance

Real Time Log Delivery

Normal Performance

Route (DNS) Configuration Propogation

Normal Performance

Transact SFTP & RSYNC

Normal Performance

Web Application Firewall

Normal Performance

CDN Global

Normal Performance

SNC

Normal Performance

Customer Staging

Normal Performance

Transact Customer Staging

Planned Maintenance

History

No incidents in the last 2 days