Active Incident

Updated a few seconds ago

Locations

Incident Status

Mitigated Impact

Components

Application Delivery Network

Locations

Global



December 8, 2022 6:37PM UTC
[Investigating] Edgio Engineers have detected a possible service degradation globally on the ADN platform. Customers may experience slow or degraded performance.

December 8, 2022 7:12PM UTC
[Monitoring] Edgio Engineers have mitigated the possible service degradation seen globally on the ADN platform. Customers should experience improved performance.

HTTP Large

Normal Performance

Application Delivery Network

Mitigated Impact

The Video Streaming Service

Normal Performance

CDN Storage

Normal Performance

Transact Storage

Normal Performance

Transact Commerce Acceleration Network

Normal Performance

Route (DNS)

Normal Performance

CDN Control Center

Normal Performance

Customer Support Ticketing System

Normal Performance

Logs & Reporting

Normal Performance

HTTP Small

Normal Performance

Purge

Normal Performance

CDN Control Center API

Normal Performance

Live Dynamic Cloud Packaging

Normal Performance

Transact CDN Control Center

Normal Performance

Transact CDN Control Center API

Normal Performance

Configuration Propagation

Normal Performance

Transact Purge

Normal Performance

Customer Support Phone Lines

Normal Performance

Video Streaming Service Features and APIs

Normal Performance

Real-Time Stats

Normal Performance

Load to Edge

Normal Performance

SFTP & RSYNC

Normal Performance

VoD Dynamic Cloud Packaging

Normal Performance

Real Time Log Delivery

Normal Performance

Route (DNS) Configuration Propogation

Normal Performance

Transact SFTP & RSYNC

Normal Performance

Web Application Firewall

Normal Performance

CDN Global

Normal Performance

SNC

Normal Performance

Customer Staging

Normal Performance

Transact Customer Staging

Normal Performance

History (Last 2 days)

Incident Status

Mitigated Impact


Components

HTTP Large


Locations

Tokyo, Japan




December 6, 2022 1:03PM UTC
[Identified] Edgio Engineers have mitigated the possible service degradation in Tokyo, Japan (TKA) point of presence affecting HTTP Large platform. Traffic has been shifted to surrounding POPs. Customers should experience improved performance.

December 7, 2022 10:11PM UTC
[Resolved] Edgio Engineers have resolved the service degradation in Tokyo, Japan (TKA) point of presence affecting HTTP Large platform. Traffic has been restored to the POP. Customers should experience normal performance.

Description

During the maintenance window, all traffic will be rerouted to neighboring regions and users may experience a slight increase in response times.


Components

HTTP Large


Locations

Houston, Texas, USA


Schedule

December 7, 2022 6:00AM - December 7, 2022 12:00PM UTC



December 7, 2022 7:14AM UTC
[Update] Scheduled maintenance is starting.

December 7, 2022 12:00PM UTC
[Update] Scheduled maintenance is complete.